Frequently Asked Questions
Everything you need to know about our premium travel and camera gear.
What is the WANDRD lifetime warranty?
We stand by the quality of our gear. All WANDRD bags come with a lifetime warranty against manufacturing defects to ensure your gear stays protected on every adventure.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy on all unused gear in its original packaging. If you aren't 100% satisfied with your purchase, you can return it for a full refund or exchange.
Are WANDRD bags waterproof?
Our bags are built with high-quality, weather-resistant materials and YKK water-resistant zippers. While they are designed to withstand heavy rain and snow, they are not submersible.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international customers are responsible for any applicable customs fees, taxes, or duties imposed by their local government.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as installment options through Affirm or Klarna.